1. Introduction
HeHRa, LLC ("HeHRa," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at hehra.com and our services, including the AI HR Advisor, consultant marketplace, and related features (collectively, the "Service").
2. Information We Collect
Information You Provide:- Email address (for account creation and magic link authentication)
- Conversation content with the AI HR Advisor
- Intake notes and booking details for consultant sessions
- Payment information (processed by Stripe; we do not store card numbers)
- Consultant application information (name, bio, certifications, states)
HeHRa Advocate Application Information:- Contact basics (name, email, phone, LinkedIn URL, state, country)
- Professional history (role, years of experience, industries, expertise)
- Current employer and other corporate consulting clients (used to populate your matching-pool exclusion list and to manage conflicts of interest)
- Rate expectations, weekly availability, and insurance status
- Open-text answers ("Why HeHRa," "Best at," additional info, referral source)
- Uploaded credential files (PDF, JPG, PNG, or HEIC) such as certificates, licenses, and transcripts
- Consent records (scope acknowledgment, independent-contractor acknowledgment, truthfulness and Terms/Privacy consent)
- Session metadata (UTM parameters, referrer, IP address, user agent) used to understand how applicants found the page and to deter abuse
Information Collected Automatically:- Usage data and analytics (via Vercel Analytics)
- Device type, browser type, and IP address
- Pages visited and features used
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process transactions and send related information (receipts, confirmations)
- Send transactional emails (booking confirmations, account notifications)
- Facilitate consultant-client connections and bookings
- Monitor and analyze usage patterns and trends
- Comply with legal obligations
4. Data Encryption & Storage
Your AI conversation data is stored in encrypted databases powered by Supabase with Row Level Security (RLS) enabled. This means your conversations, bookings, and personal data are isolated — no other user can access your information. Payment processing is handled entirely by Stripe, which is PCI DSS Level 1 certified.
5. Data Sharing
We do not sell your personal information. We share data only in these circumstances:
- With Consultants: When you book a consultation, your intake notes and contact information are shared with the booked consultant to prepare for your session.
- With HeHRa Reviewers (Advocate applications): Advocate applications — including open-text answers, credential files, and disclosures — are shared with the HeHRa team members responsible for reviewing applications and with any third parties we engage specifically for credential or reference verification.
- Service Providers: We use Stripe and Stripe Connect (payments and advocate payouts), Supabase (database and private file storage), Anthropic (AI), Resend (email), and Vercel (hosting) to operate the Service.
- Legal Requirements: When required by law, subpoena, or to protect our rights.
6. AI Conversations
Your conversations with the AI HR Advisor are stored in your account and are accessible only to you. We use Anthropic's Claude API to process your messages. Anthropic's data retention and privacy policies apply to the processing of your messages. We do not use your conversations to train AI models.
7. Your Rights
You may:
- Access your personal data by logging into your account
- Delete your account and associated data by contacting us at privacy@hehra.com
- Opt out of non-essential communications
California residents have additional rights under the CCPA. Contact us for details.
8. Data Retention
We retain your data for as long as your account is active. Deleted conversations are soft-deleted and permanently removed after 30 days. You may request full account deletion at any time.
9. Advocate Applications and Credential Files
This section supplements Sections 2, 5, and 8 for HeHRa Advocate applicants and accepted Advocates.
Storage.Advocate application data is stored in our Supabase database with Row Level Security enabled. Uploaded credential files are stored in a private Supabase Storage bucket (advocate-credentials) that is not publicly accessible. Review-time access to credential files happens via short-lived signed download URLs issued to authorized HeHRa reviewers (default expiration: seven days).
Retention.- Accepted Advocates. Application data and verified credential files are retained while your Advocate account is active and for one (1) year after offboarding, after which they are deleted unless we are legally required to retain them longer.
- Declined applicants. Application data is retained for ninety (90) days after the decline decision; uploaded credential files are deleted automatically at the end of that window. Summary analytics data (without identifying information) may be retained longer to evaluate recruiting patterns.
- Pending review. While your application is in review, data is retained until a decision is made.
- Applicant-initiated deletion. You may request deletion of your application and any associated credential files at any time by emailing advocates@hehra.com. We will honor the request within thirty (30) days, except where we are legally required to retain specific records.
Conflict-of-interest data.The employer and other-clients information you disclose is used to populate your matching-pool exclusion list. We do not publish this information on your public Advocate profile, and we do not share it with clients; it is used internally to route matches.
Payouts.Advocate payouts are processed through Stripe Connect. Stripe collects and stores the identification data required by its Know-Your-Customer (KYC) obligations directly; HeHRa receives only the account status and transfer metadata it needs to operate the payout pipeline. Stripe's privacy policy governs Stripe's handling of that data.
10. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service.
12. Contact Us
For privacy-related questions or data requests, contact us at:
privacy@hehra.com
HeHRa, LLC
Georgia, United States